Return Merchandise Administrator

FAAC Spa; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

TIBA Parking Systems is seeking a Return Merchandise Administrator to support the Repair Center in Columbus, OH. You will drive the logistics of customer, consumable and third-party parts while maintaining communication with our customers mainly via email.

The ideal candidate is self-motivated, a team player, and able to take direction and execute tasks efficiently in a fast-paced environment. Proficiency with Microsoft Office and ERP systems, inventory management, and reporting is expected;

Qualifications

• 1–3 years of office, data entry or customer service experience.
• Proficiency with Microsoft Excel, Word, and PowerPoint.
• Familiarity with SAP or NetSuite is a plus.

Responsibilities

• Follow instructions and perform assigned duties accurately and efficiently.
• Demonstrate clear written and verbal communication.
• Collaborate effectively with team members to meet operational goals.
• Maintain customer, vendor or intercompany communication.
• Keep accurate records of inventory.
• Generate ERP reports with Excel showing inventory movements.
• Manage flow of customer owned parts throughout the process of the repair.
• Receiving parts that accurately reflect their respective part numbers.
• Managing Parcel orders through UPS WorldShip (Boxing, Bubble Wrapping, shipping and posting.)
• Commute to work / Travel (very infrequent).
• Perform inventory management and equipment tracking; proficiency with computer systems is required.

Skills

Self-motivated

Team player

Independent

Office experience

Data entry

Customer service

Microsoft Office

SAP

NetSuite

Tools

SAP

NetSuite

Job description

Return Merchandise Administrator - TIBA Parking Systems

Summary of Job Responsibilities:

The Repair Center Administrator is a key support role responsible for assisting in the daily operations of the Repair Center while occasionally providing support to other adjacent departments. In this role, you will be driving the logistics of customer, consumable and third-party parts while maintaining communication with our customers (Mostly over email). The ideal candidate is a team player with strong organizational skills and the ability to take direction and execute tasks efficiently.

Qualifications:

• We are looking for a self-motivated and team-oriented individual who enjoys working in a fast-paced environment
• Is not intimidated by asking questions, but is capable of acting independently
• Ability to lift up-to 50 lbs.
• Microsoft office (Excel, word, PowerPoint)
• 1 to 3 years of proven experience in an office environment, data entry, or customer service
• Familiarity to SAP/NetSuite is a plus, but is not required

Responsibilities:

• Follow instructions and perform assigned duties accurately and efficiently.
• Good at taking directions and executing assigned duties.
• Demonstrate clear written and verbal communication skills.
• Collaborate effectively with team members to meet operational goals.
• Maintain customer, vendor or intercompany communication
• Keep accurate records of inventory
• Generate reports within ERP software alongside Excel to show inventory movements, turnaround time reports or general part consumption
• Managing flow of customer owned parts throughout the process of the repair
• Receiving parts that accurately reflect their respective part numbers
• Managing Parcel orders through UPS WorldShip (Boxing, Bubble Wrapping, shipping and posting.)
• Commute to work / Travel (very infrequent)
• Perform inventory management and equipment tracking; proficiency with computer systems is required.