Customer Service Logistics Administrator

Richemont Iberia SL; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Richemont Iberia SL in Fort Worth is seeking a warehouse associate to handle spare parts reception, packing, unpacking, and both local and international shipments to support production goals. Responsibilities include labeling with SAP ECS, preparing BOL and airway bills, receiving parcels, and maintaining security policies.

Hazmat shipments are included, and training is provided. The role requires a high school diploma, 2+ years in a production environment, and SAP experience; proficiency with

Qualifications

• High school diploma required; college degree preferred in some roles.
• 2+ years of employment in a production-based environment preferred.
• Previous SAP experience preferred.

Responsibilities

• Process spare parts/stock reception, packing, unpacking, and local & international shipments, intercompany transfers, stock postings to meet departmental goals.
• Open parcels from carriers in accordance with strict security guidelines.
• Pack parcels with product and packaging; hazmat shipments per FAA guidelines (hazmat training provided).
• Label outbound parcels using SAP ECS; verify contents; file international shipments; prepare BOL and Airway bills for local and international shipments.
• Receive parcels from carriers, validate quantities, uphold security policies.
• Assist with managing the Receiving/Unpacking/Shipping mailbox and respond to inquiries per KPIs.
• Systematically receive incoming parts/packaging for service.
• Order packaging and supplies; deliver items to internal staging areas.

Skills

Proactive / Initiative

Follow directions

Problem-solving

Adaptability

Communication skills

Excel proficiency

Outlook proficiency

Stamina

Lifting up to 40 lbs

Education

High school diploma

College degree preferred

Tools

SAP ECS

Job description

PRIMARY DUTIES & KEY RESPONSIBILITIES

• Process the spare parts/stock reception, packing, unpacking, local & international shipments, intercompany transfers, stock postings,
• and any other processing necessary for brands and products to meet departmental and interdepartmental production goals.

Unpacking

• Open parcels from the carriers in accordance with strict security guidelines

Packing

• Pack parcels with the product and corresponding product packaging in accordance with strict security guidelines
• Pack hazmat shipments in accordance with FAA hazmat guidelines and policies. Hazmat training provided.

Labeling

• Label outbound parcels for multiple carriers using SAP ECS
• Perform controls of each parcel to ensure the proper product is included
• Perform systematic transfers to local and international subcontractors
• File international shipments online
• Fill out BOL (Bill of Laden) and Airway bills for local, international, and high-value shipments

Receiving

• Receive parcels from carriers, validating parcel quantities, and upholding security policies/procedures

Customer Service Communications

• Assist with managing the Receiving / Unpacking / Shipping Mailbox and provide email responses to the incoming inquiries from internal clients according to key performance indicators

Parts Receptions

• Systematically receive incoming parts/packaging for service

Supply Management

• Order packaging and supplies used to support the processes for the department
• Deliver incoming items/supplies to internal staging areas based on the name of the recipient and department

JOB PROFILE

Education

• High school diploma
• College degree preferred

Required Experience

• 2+ years of employment in a production-based environment preferred
• Previous SAP experience preferred

Technical Skills / Abilities

• Ability to be proactive, follow directions, make decisions, problem-solve, and adapt to change.
• Assist other cross-functional departments with projects or tasks based on business needs
• Escalate issues that concern missing product to direct supervisor and security upon discovery
• Excellent verbal, written, and interpersonal communication skills.
• Proficient computer skills – Outlook and Excel

Personal Skills

• Ability to stand for up to 9 hours
• Ability to lift up to 40 pounds