Retsch Service Engineer

Verder Scientific USA

Newtown Township (Bucks County)

On-site

USD 45,000 - 60,000

Full time

14 days+

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Salary and bonus incentives

Life/Health/Dental/Vision Insurance

401K enrollment with up to 4% company match

10 Vacation days and 10 sick/personal days

Job summary

Verder Scientific USA in Newtown Township is seeking a maintenance/service technician to support customers by troubleshooting and repairing equipment. Candidates should have an Associate’s Degree in a technical field or at least 3 years of relevant experience, along with strong organizational skills and proficiency in Microsoft Office. The position offers salary incentives, full health benefits, and a 401K plan with company match after one year.

Qualifications

Associate’s Degree in a technical field preferred or minimum 3 years’ experience as a maintenance/service technician.
Understand single and 3-phase wiring, familiar with multimeter and basic hand tools.
Experience working with a CRM and ERP system, proficient in Microsoft Office products.

Responsibilities

Support customers with troubleshooting by phone and email and perform in-house troubleshooting.
Maintain VSUS lab units and perform maintenance on customer equipment.
Quote spare parts and maintain relationships with key account personnel.

Job description

Are you looking for a long-term perspective in a successfully growing, profitable company? Then you've come to the right place!

Verder Scientific Inc. is the local branch of Verder Scientific, a leading high-tech company in the field of sample preparation and analysis. We are a dedicated and motivated team of 57 people, located in Newtown, PA and represent the six brands of our group in the domestic market, providing laboratories with innovative, precise and efficient solutions: Retsch is our specialist in laboratory mills and sieving equipment. Microtrac develops leading solutions for particle characterization. Carbolite supplies high-performance laboratory ovens. Eltra enables precise elemental analysis. QATM takes care of metallographic sample preparation and hardness testing and ERWEKA is our producer of pharmaceutical testing devices. Verder Scientific operates 13 production sites and eleven sales companies worldwide and are part of the German-Dutch technology group Verder, a group of companies with over 2500 employees around the globe. We believe that our journey is far from complete. We're looking for innovators and critical thinkers who are eager to challenge the status quo, are willing to contribute new ideas and take over responsibility. If you are passionate about your work and are looking for a position where you can make a tangible impact, we want you on our team.

Doing what is fun

Support customers with troubleshooting by phone and email and perform in‑house troubleshooting and equipment repair.
Maintain VSUS lab units and perform maintenance on customer equipment according to preventive maintenance contracts.
Quote spare parts and help maintain strong relationships with key account personnel and end users.
Keep a clean and organized workspace.

Qualifications

Associate’s Degree in a technical field preferred; alternatively, minimum 3 years’ experience as a maintenance/service technician in a laboratory or factory setting.
Understand single and 3‑phase wiring; familiar with multimeter, clamp meter, basic hand tools; able to read schematics and technical drawings; basic understanding of mechanical systems.
Experience working with a CRM and ERP system; proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint).
Strong organizational skills, attention to detail, and strong written and verbal communication skills.

What we have to offer