Field Service Engineer- Philadelphia, PA

ZwickRoell, LP; Philadelphia (Philadelphia County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Vision insurance

Healthcare reimbursement accounts such

Job summary

ZwickRoell, LP is seeking a field service professional to install, service, and repair ZwickRoell systems across the U.S. You will calibrate equipment to standards, train customers on software and test methods, and prepare ISO-compliant reports.

The role requires a technical degree and accreditation knowledge, with experience in destructive testing and metrology highly desired. The position emphasizes hands-on diagnostics, customer support, and collaboration with scheduling to ensure timely,

Qualifications

• Bachelor’s degree or higher in a technical discipline.
• Meet requirements for accreditation as defined by A2LA and ISO/IEC 17025.
• Prior experience with universal destructive testing machines and extensometers highly desired.
• Technical metrology or prior calibration experience highly desired.

Responsibilities

• Install, service and repair ZwickRoell systems.
• Calibrate equipment to relevant standards and procedures.
• Provide training on test methods, operation and software.
• Evaluate test results for reasonableness and accuracy.
• Prepare reports of calibration results per ISO/IEC 17025.
• Support customers with technical advice and troubleshooting.
• Maintain tools, parts and vehicles to OEM standards.

Skills

Calibration

Metrology

Electromechanical troubleshooting

Education

Bachelor’s degree in technical discipline

ISO/IEC 17025 accreditation knowledge

Job description

ZwickRoell engages, services and supports the North American material and component testing marketplace. Capitalizing on ZwickRoell AG’s 160-year legacy of quality and reliability, ZwickRoell in North America has provided innovative, intelligent testing solutions to customers in the U.S. and Canada for more than 20 years. We are pleased to confirm our commitment to the future of materials testing, a future in which we have made substantial investments.

Our primary goal is to support our customers and their testing objectives. In pursuit of this goal, we offer state-of-the-art test machines, industry-leading measurement and control software, and complete solutions that enhance overall testing efficiency. We support applications across numerous markets with a wide range of capabilities, grips, fixtures and unique tooling that can be tailored to meet specific testing requirements.

Responsibilities

• Installation, Service and Repair of ZwickRoell systems. Examples include but not limited to:
  • Drop Weight towers
  • Simple medical equipment i.e. Catheter systems, Auto Injectors
  • Torsion systems
  • Temperature Chambers
• Calibrate equipment to relevant standards and procedures
• Use and train most current test methods
• Evaluate the result of test for reasonableness
• Customer training of operation and software of ZwickRoell machines
• Modify specifications or design new test methods as required
• Prepare written reports of calibration results according to ISO/IEC 17025
• Support customer and other personnel with technical advice when required
• Troubleshoot electronic & electromechanical devices from schematic and mechanical drawings

Other Responsibilities

• Maintain all ZwickRoell tools and parts in good operating condition
• Maintain vehicle to OEM standards with prior approval and all major repairs
• Cooperates with Service scheduler to achieve the timeliest and cost-effective means of performing duties
• Maintain a satisfied customer base

  Experience/Required Skills

  • Bachelor’s degree or higher in a technical discipline, or equivalent experience.
  • Meet requirements for accreditation as defined by A2LA and ISO/IEC 17025.
  • Prior experience with universal destructive testing machines and extensometers highly desired
  • Technical metrology or prior calibration experience highly desired.

  To be considered for the position, you must be authorized to work in the United States.

  Benefits Offered

  • Paid time off
  • Health insurance
  • Vision insurance
  • Healthcare reimbursement accounts such as HRAs and FSAs
  • Dependent Care account
  • 401(k) Retirement accounts
  • LTD
  • Voluntary Group Life Insurance
  • Ancillary coverages such as Critical Illness and Off-Work Accident

  Physical Demands

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  While performing the duties of this job, the employee is regularly required to sit (including travel time by airplane or automobile). The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee must be able to lift at least 20 lbs to move fixtures into and out of machines. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

  ZwickRoell offers a competitive base salary and full benefits package.

  ZwickRoell, LP is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, (including pregnancy, gender identity and sexual orientation), race, color, religion, national origin, disability, genetic information, protected veteran status, age, or any other characteristic protected by law.