Retrieval Operations Analytics Lead

Datavant; Santa Fe (NM); On-site; USD 79,000 - 92,000; Full time

Job summary

Datavant is a data collaboration platform delivering healthcare data solutions to providers, health plans, researchers, and life sciences companies. The Senior Retrieval Operations Analyst will optimize performance, analyze data, and drive cross-functional improvements to enhance inventory management and operational efficiency.

The role emphasizes collaboration with Operations, Client Success, Product, and Technology, with a focus on risk identification, recovery plans, and actionable analytics

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 2-4 years of experience in operations analysis or a similar role.
• Proficiency in data analysis tools (e.g., Microsoft Excel, SQL, or similar).
• Familiarity with project management principles and methodologies is preferred.
• Strong knowledge of operational metrics and performance measurement.
• Excellent organizational skills and the ability to work independently and as part of a Team.
• Strong communication skills to collaborate and present to all levels of employees.
• Be comfortable leading cross-functional discussions and influencing without direct authority.

Responsibilities

• Serve as the Inventory Management lead for assigned Retrieval Groups, partnering with Operations, Client Success, Provider, Product, and Technology to proactively manage inventory health, project pacing, retrieval yield, and Business Control Metrics.
• Lead operational performance reviews by identifying inventory risks, conducting root cause analysis, developing recovery plans, and driving corrective actions through resolution.
• Provide operational guidance to Regional Operations Analysts, coordinating daily priorities, delegating work, supporting ticket management, and ensuring consistent execution across assigned Retrieval Groups.
• Develop and communicate operational insights through reporting, dashboards, and trend analysis that support leadership decision-making, inventory prioritization, and continuous improvement.
• Facilitate cross-functional governance, including inventory reviews, escalation management, action item tracking, and collaboration with Client Success to align operational priorities and client needs.
• Drive continuous improvement initiatives by supporting the development of playbooks, Business Control Metrics, operational triggers, reporting enhancements, and the Inventory Management Framework.
• Lead or support strategic projects and organizational initiatives
• Performing other duties as assigned.

Skills

Data analysis

Project management

Cross-functional collaboration

Communication

Problem solving

Education

Bachelor’s degree in Business Administration, Operations Management, or a related field

Tools

SQL

Excel

Job description

Datavant is a data collaboration platform delivering healthcare data solutions to providers, health plans, researchers, and life sciences companies. The Senior Retrieval Operations Analyst will optimize performance, analyze data, and drive cross-functional improvements to enhance inventory management and operational efficiency.

The role emphasizes collaboration with Operations, Client Success, Product, and Technology, with a focus on risk identification, recovery plans, and actionable analytics