Retirement Plan Data & Employer Support Specialist

State of Minnesota; Saint Paul (MN); Hybride; USD 44 000 - 58 000; Plein temps

Avantages offerts par ce poste

Paid vacation and sick leave

12 paid holidays each year

Health insurance

Résumé du poste

Public Employees Retirement Association (PERA) in Saint Paul, MN is seeking a Contribution & Employer Support Specialist to support retirement plan administration, process transactions, and maintain records for accuracy and timeliness.

You will assist employers with online reporting access, research data discrepancies, and provide confident customer service while upholding confidentiality and compliance standards. This full-time role operates on a day shift Monday–Friday.

Qualifications

• Data entry and records management in electronic systems with accuracy checks
• Proficiency with spreadsheet applications to input, download, store, and modify data
• Basic math skills to reconcile information and identify discrepancies
• Customer service skills to respond to inquiries via in-person, phone, email, or written correspondence
• Problem-solving to analyze information, evaluate options, and recommend solutions
• Ability to organize, prioritize, and meet deadlines independently

Responsabilités

• Process employer and member transactions and maintain retirement plan records
• Assist employers with online reporting access and data submissions
• Research data discrepancies to ensure accurate and efficient administration of retirement benefits
• Provide accurate information and prompt service to customers and stakeholders

Connaissances

Data entry

Spreadsheet proficiency

Basic math

Customer service

Problem solving

Time management

Formation

Assoc. degree or higher in accounting / business / public administration

Outils

Microsoft Excel

Description du poste

Public Employees Retirement Association (PERA) in Saint Paul, MN is seeking a Contribution & Employer Support Specialist to support retirement plan administration, process transactions, and maintain records for accuracy and timeliness.

You will assist employers with online reporting access, research data discrepancies, and provide confident customer service while upholding confidentiality and compliance standards. This full-time role operates on a day shift Monday–Friday.