Contribution & Employer Support Specialist

State of Minnesota; Saint Paul (MN); On-site; USD 44,000 - 58,000; Full time

Benefits offered by this job

Paid vacation and sick leave

12 paid holidays each year

Health insurance

Job summary

Public Employees Retirement Association (PERA) in Saint Paul, MN is seeking a Contribution & Employer Support Specialist to support retirement plan administration, process transactions, and maintain records for accuracy and timeliness.

You will assist employers with online reporting access, research data discrepancies, and provide confident customer service while upholding confidentiality and compliance standards. This full-time role operates on a day shift Monday–Friday.

Qualifications

• Data entry and records management in electronic systems with accuracy checks
• Proficiency with spreadsheet applications to input, download, store, and modify data
• Basic math skills to reconcile information and identify discrepancies
• Customer service skills to respond to inquiries via in-person, phone, email, or written correspondence
• Problem-solving to analyze information, evaluate options, and recommend solutions
• Ability to organize, prioritize, and meet deadlines independently

Responsibilities

• Process employer and member transactions and maintain retirement plan records
• Assist employers with online reporting access and data submissions
• Research data discrepancies to ensure accurate and efficient administration of retirement benefits
• Provide accurate information and prompt service to customers and stakeholders

Skills

Data entry

Spreadsheet proficiency

Basic math

Customer service

Problem solving

Time management

Education

Assoc. degree or higher in accounting / business / public administration

Tools

Microsoft Excel

Job description

Job Title Contribution & Employer Support Specialist - Office & Admin Specialist Intermediate

Working Title: Contribution & Employer Support Specialist
Job Class: Office and Administrative Specialist, Intermediate
Agency: Public Employees Retirement Association

• Job ID: 97072
• Location: St. Paul
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/22/2026
• Closing Date: 10/13/2026
• Hiring Agency/Seniority Unit: Public Employees Retirement Association / Public Employees Retirement Association-AFSCME
• Division/Unit: Adm Employer Services
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $21.12 - $28.01 / hourly; $44,098 - $58,484 / annually
• Classified Status: Classified

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

Join PERA and help support the retirement security of Minnesota's public employees!

Are you someone who enjoys working with details, solving problems, and helping customers? In this role, you'll play an important part in supporting the administration of PERA's retirement plans by processing financial and employer reporting transactions, maintaining member and employer records, and ensuring information is accurate and up to date.

Join PERA in a role that combines customer service, data management, and problem-solving. This position processes employer and member transactions, maintains retirement plan records, assists employers with online reporting access, and researches data discrepancies to ensure accurate and efficient administration of retirement benefits. If you enjoy detailed work, learning new systems, and making a difference through excellent service, we'd love to hear from you.

Qualifications

Minimum Qualifications

To facilitate proper crediting, please ensure your resume clearly describes your experience in the areas listed below and indicates the beginning and ending day, month, and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of the minimum qualifications will be considered for this position.

• Data entry and records management skills sufficient to enter, update, maintain, verify, and retrieve information in electronic systems while reviewing data for accuracy, completeness, and consistency
• Skill in using spreadsheet applications, such as Microsoft Excel or Google Sheets, sufficient to enter, compile, download, store, retrieve, and modify data and spreadsheets
• Basic math skills sufficient to perform calculations, review and reconcile information, maintain accurate records, and identify discrepancies in data and transactions
• Customer service skills sufficient to respond to inquiries, provide prompt and accurate information, resolve concerns, and communicate effectively with customers, clients, members, employees, and stakeholders in person, by telephone, email, and other written correspondence
• Problem-solving skills sufficient to analyze information, identify issues, evaluate options, and recommend solutions to support business, operational, program, or customer service needs
• Ability to independently organize and prioritize work, manage competing priorities, collaborate effectively with others, complete assignments accurately, and meet established deadlines

Preferred Qualifications

• Associate's degree or higher in accounting, business administration, finance, public administration, or a related field
• Experience working with retirement plans, pension administration, employee benefits, payroll reporting, or other related financial or public sector programs
• Knowledge of public pension plans, including employer reporting, member records, benefit administration, or retirement plan operations
• Knowledge of Minnesota Government Data Practices requirements and best practices for handling confidential and sensitive information
• Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences

Additional Requirements

It is the policy of the Retirement Systems of MN that all employees submit to a background investigation prior to employment. The background check may consist of the following components:

SEMA4 Records Check (applies to current and past State employees only)

• Criminal History Check
• Employment Reference Check
• Social Security and Address Verification

Driver's License Check

**The Retirement Systems will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

You are an individual with a disability and need to request an accommodation for a scheduled interview

Veterans

To be considered for any Veteran's Status , you MUST indicate this on your application.

RECENTLY SEPARATED VETERANS (RSV) : Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:

• Meet all Minimum Qualifications identified in this posting.

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you:

• Meet service requirements and have a verified service-connected disability rating of at least 30%.
• Provide qualifying documentation verifying the disability.
• Meet all Minimum Qualifications identified in this posting.

About Public Employees Retirement Association

At the Public Employees Retirement Association (PERA), we help Minnesota’s public servants build a secure retirement. As a tax-qualified retirement system under Section 401(a) of the Internal Revenue Code, PERA administers several retirement plans that serve nearly 500,000 current and former public employees and provide monthly benefits to more than 139,000 retirees, individuals with disabilities, and survivors.

Our members include firefighters, nurses, social workers, snowplow drivers, police officers, paraprofessionals, and many others who keep Minnesota communities strong. Funded primarily through employee and employer contributions and investment earnings, PERA is proud to provide trusted retirement benefits and exceptional service to the people who dedicate their careers to serving others.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.