Senior Retirement Benefits Specialist

Maine-Public-Employees-Retirement-System-

Augusta (ME)

On-site

USD 68,000 - 71,000

Full time

29 hours ago
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Benefits offered by this job

13 Paid Holidays
Health Insurance
Dental Insurance (fully paid)
Vision Care
Employer Paid Life Insurance
Retirement plan / Pension

Job summary

MainePERS is seeking a Retirement Services Specialist to ensure accurate and timely administration of retirement benefits while keeping the Retirement Services unit running efficiently.

The ideal candidate balances technical expertise, attention to detail, collaboration, and initiative, serving as a resource for Pension Associates and clerks and coordinating daily workloads to meet payroll deadlines.

Qualifications

  • Post-secondary degree plus five (5) years of progressively responsible work experience; or an equivalent combination of education and experience.
  • Proficient in the Microsoft Office suite.
  • Proficient in Excel at the Beginner level.
  • Bachelor's degree plus two (2) years of progressively responsible work experience is preferred.
  • Experience with interviewing, data gathering, and analytical skills to determine complex eligibility and respond to customer service requests.

Responsibilities

  • Perform advanced retirement benefit work consistent with Pension Associate III duties.
  • Provide day-to-day direction and support to Pension Associates and clerks, assigning work and serving as a subject matter expert.
  • Run and analyze reports and queries to monitor work and ensure timely retirement benefit payments and payroll deadlines.
  • Authorize release of payments through the retirement benefits payroll and adjust overpayments/underpayments as needed.
  • Research and respond to complex member inquiries from MainePERS management.
  • Apply retirement laws, rules, policies, and procedures to research issues and provide accurate information.

Skills

Problem solving
Data analysis
Attention to detail
Communication
Team collaboration

Education

Post-secondary degree
Bachelor's degree preferred

Tools

Microsoft Office
Excel

Job description

MainePERS is seeking a Retirement Services Specialist to ensure accurate and timely administration of retirement benefits while keeping the Retirement Services unit running efficiently.

The ideal candidate balances technical expertise, attention to detail, collaboration, and initiative, serving as a resource for Pension Associates and clerks and coordinating daily workloads to meet payroll deadlines.

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