Employer & Member Services Specialist

Minnesota PERA; Saint Paul (MN); Vor Ort; USD 44.000 - 58.000; Vollzeit

Zusammenfassung

The Public Employees Retirement Association (PERA) invites applications for the Contribution & Employer Support Specialist, a role within Adm Employer Services. You will process employer and member transactions, maintain retirement plan records, and help employers with online reporting access to ensure data accuracy.

You will work Monday–Friday, Day Shift, with standard government benefits and a focus on customer service, data management, and problem solving to support Minnesota public

Qualifikationen

• Data entry and records management in electronic systems with accuracy.
• Experience using spreadsheet applications (Excel or Google Sheets).
• Basic math skills for calculations and data reconciliation.
• Customer service skills across in-person, phone, email, and other written channels.
• Ability to organize, prioritize, and meet deadlines.

Aufgaben

• Process employer and member transactions and maintain retirement plan records.
• Assist employers with online reporting access and data submissions.
• Research data discrepancies to ensure accurate administration of retirement benefits.
• Support customer service, data management, and problem solving in daily operations.

Kenntnisse

Data entry

Records management

Spreadsheet skills

Basic math

Customer service

Problem solving

Organization

Prioritization

Ausbildung

Associate's degree or higher in accounting, business administration, finance, public administration, or related field

Tools

Microsoft Excel

Google Sheets

Jobbeschreibung

The Public Employees Retirement Association (PERA) invites applications for the Contribution & Employer Support Specialist, a role within Adm Employer Services. You will process employer and member transactions, maintain retirement plan records, and help employers with online reporting access to ensure data accuracy.

You will work Monday–Friday, Day Shift, with standard government benefits and a focus on customer service, data management, and problem solving to support Minnesota public