Contribution & Employer Support Specialist - Office & Admin Specialist Intermediate

Minnesota PERA

Saint Paul (MN)

On-site

USD 44,000 - 58,000

Full time

14 days+

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Job summary

The Public Employees Retirement Association (PERA) invites applications for the Contribution & Employer Support Specialist, a role within Adm Employer Services. You will process employer and member transactions, maintain retirement plan records, and help employers with online reporting access to ensure data accuracy.

You will work Monday–Friday, Day Shift, with standard government benefits and a focus on customer service, data management, and problem solving to support Minnesota public

Qualifications

Data entry and records management in electronic systems with accuracy.
Experience using spreadsheet applications (Excel or Google Sheets).
Basic math skills for calculations and data reconciliation.
Customer service skills across in-person, phone, email, and other written channels.
Ability to organize, prioritize, and meet deadlines.

Responsibilities

Process employer and member transactions and maintain retirement plan records.
Assist employers with online reporting access and data submissions.
Research data discrepancies to ensure accurate administration of retirement benefits.
Support customer service, data management, and problem solving in daily operations.

Skills

Data entry

Records management

Spreadsheet skills

Basic math

Customer service

Problem solving

Organization

Prioritization

Education

Associate's degree or higher in accounting, business administration, finance, public administration, or related field

Tools

Microsoft Excel

Google Sheets

Job description

Telework Eligible: No
Education Verification

Job ID: 97072
Location: St. Paul
Telework Eligible: No
Full/Part Time: Full-Time
Regular/Temporary: Unlimited
Who May Apply: Open to all qualified job seekers
Date Posted: 09/22/2026
Closing Date: 10/13/2026
Hiring Agency/Seniority Unit: Public Employees Retirement Association / Public Employees Retirement Association-AFSCME
Division/Unit: Adm Employer Services
Work Shift/Work Hours: Day Shift
Days of Work: Monday - Friday
Travel Required: No
Salary Range: $21.12 - $28.01 / hourly; $44,098 - $58,484 / annually
Classified Status: Classified
Bargaining Unit/Union: 206 - Clerical/AFSCME
Work Area: Adm Employer Services
FLSA Status: Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities: Yes

Working Title

Contribution & Employer Support Specialist

Job Class

Office and Administrative Specialist, Intermediate

Agency

Public Employees Retirement Association

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join PERA and help support the retirement security of Minnesota's public employees!

Are you someone who enjoys working with details, solving problems, and helping customers? In this role, you'll play an important part in supporting the administration of PERA's retirement plans by processing financial and employer reporting transactions, maintaining member and employer records, and ensuring information is accurate and up to date.

Join PERA in a role that combines customer service, data management, and problem-solving. This position processes employer and member transactions, maintains retirement plan records, assists employers with online reporting access, and researches data discrepancies to ensure accurate and efficient administration of retirement benefits. If you enjoy detailed work, learning new systems, and making a difference through excellent service, we'd love to hear from you.

Minimum Qualifications

To facilitate proper crediting, please ensure your resume clearly describes your experience in the areas listed below and indicates the beginning and ending day, month, and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of the minimum qualifications will be considered for this position.

Data entry and records management skills sufficient to enter, update, maintain, verify, and retrieve information in electronic systems while reviewing data for accuracy, completeness, and consistency
Skill in using spreadsheet applications, such as Microsoft Excel or Google Sheets, sufficient to enter, compile, download, store, retrieve, and modify data and spreadsheets
Basic math skills sufficient to perform calculations, review and reconcile information, maintain accurate records, and identify discrepancies in data and transactions
Customer service skills sufficient to respond to inquiries, provide prompt and accurate information, resolve concerns, and communicate effectively with customers, clients, members, employees, and stakeholders in person, by telephone, email, and other written correspondence
Problem-solving skills sufficient to analyze information, identify issues, evaluate options, and recommend solutions to support business, operational, program, or customer service needs
Ability to independently organize and prioritize work, manage competing priorities, collaborate effectively with others, complete assignments accurately, and meet established deadlines

Preferred Qualifications

Associate's degree or higher in accounting, business administration, finance, public administration, or a related field
Experience working with retirement plans, pension administration, employee benefits, payroll reporting, or other related financial or public sector programs
Knowledge of public pension plans, including employer reporting, member records, benefit administration, or retirement plan operations
Knowledge of Minnesota Government Data Practices requirements and best practices for handling confidential and sensitive information
Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences

Additional Requirements

It is the policy of the Retirement Systems of MN that all employees submit to a background investigation prior to employment. The background check may consist of the following components:

SEMA4 Records Check (applies to current and past State employees only)
Criminal History Check
Employment Reference Check
Social Security and Address Verification
Education Verification
Driver's License Check
The Retirement Systems will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans

Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children

6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

Training, classes, and professional development
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.

About Public Employees Retirement Association

At the Public Employees Retirement Association (PERA), we help Minnesota’s public servants build a secure retirement. As a tax-qualified retirement system under Section 401(a) of the Internal Revenue Code, PERA administers several retirement plans that serve nearly 500,000 current and former public employees and provide monthly benefits to more than 139,000 retirees, individuals with disabilities, and survivors.

Our members include firefighters, nurses, social workers, snowplow drivers, police officers, paraprofessionals, and many others who keep Minnesota communities strong. Funded primarily through employee and employer contributions and investment earnings, PERA is proud to provide trusted retirement benefits and exceptional service to the people who dedicate their careers to serving others.

Working together to improve the state we love.

What do Minnesota's State employees have in common?