Retirement Plan Administration Specialist (DB/DC)

MainePERS; Augusta (ME); On-site; USD 54,000 - 74,000; Full time

Benefits offered by this job

13 paid holidays

2+ weeks vacation annually

12 days sick leave

4 days personal leave

Health Insurance Coverage 65-90%

Dental Insurance 100% employer

Vision Insurance (employee paid)

Retirement Plans and Other Benefits

Job summary

MainePERS is hiring a Plan Administration Associate in Augusta, ME to support Defined Benefit, Deferred Compensation, and DC programs including PLD and MaineSTART. You will answer member and employer questions, determine eligibility, and ensure transactions are accurate and compliant.

The role emphasizes research, problem-solving, and helping people while maintaining high attention to detail and timely work.

Qualifications

• High school diploma or equivalent plus four (4) years of responsible, self-directed work experience that demonstrates excellent customer service, research, and analysis, computational, computer skills and the ability to work under limited supervision.
• Proficient in MS Office suite
• Ability to travel within the state; valid driver’s license and maintenance of a good driving record.
• Post-secondary degree plus two (2) years related work experience (preferred).

Responsibilities

• Research and respond to member and employer inquiries regarding plan provisions, participation, eligibility, and distributions.
• Determine eligibility for plan participation and distributions and process rollovers and other plan transactions.
• Review and maintain plan documentation to ensure it is accurate, complete, compliant, and properly recorded.
• Serve as a resource to staff, members, and employers by interpreting plan provisions and providing accurate information.
• Maintain daily plan administration operations in the absence of the Plan Administrator.
• Prepare documentation and materials for current and prospective PLD employers.
• Coordinate employer and member meetings for the Plan Administrator, ensuring information and materials are prepared in advance.
• Represent MainePERS at benefit fairs, conferences, and other outreach events.
• Use system software and related tools to complete work accurately, efficiently, and within established timeframes.

Skills

Customer service

Research

Analysis

Attention to detail

Communication

Travel within state

Education

High school diploma

Post-secondary degree (preferred)

Tools

MS Office

Job description

MainePERS is hiring a Plan Administration Associate in Augusta, ME to support Defined Benefit, Deferred Compensation, and DC programs including PLD and MaineSTART. You will answer member and employer questions, determine eligibility, and ensure transactions are accurate and compliant.

The role emphasizes research, problem-solving, and helping people while maintaining high attention to detail and timely work.