Retirement Plan Administration Specialist

Maine-Public-Employees-Retirement-System-; Augusta (ME); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

13 paid holidays

2+ weeks vacation leave

12 days sick leave

Personal leave days

Job summary

MainePERS in Augusta, ME is seeking a Plan Administration Associate to support the Defined Benefit, Deferred Compensation, and Defined Contribution programs, including the PLD and MaineSTART plans. You will help members, employers, and staff by interpreting plan provisions, determining eligibility, and ensuring transactions and documentation are accurate and compliant.

The ideal candidate enjoys researching, problem‑solving, helping people, and ensuring details are right.

Qualifications

• High school diploma or equivalent plus four (4) years of responsible, self-directed work experience that demonstrates excellent customer service, research, and analysis, computational, computer skills and the ability to work under limited supervision.
• Proficient in MS Office suite
• Ability to travel within the state; valid driver’s license and maintenance of a good driving record.

Responsibilities

• Research and respond to member and employer inquiries regarding plan provisions, participation, eligibility, and distributions.
• Determine eligibility for plan participation and distributions and process rollovers and other plan transactions.
• Review and maintain plan documentation to ensure it is accurate, complete, compliant, and properly recorded.
• Serve as a resource to staff, members, and employers by interpreting plan provisions and providing accurate information.
• Maintain daily plan administration operations in the absence of the Plan Administrator.
• Prepare documentation and materials for current and prospective PLD employers.
• Coordinate employer and member meetings for the Plan Administrator, ensuring information and materials are prepared in advance.
• Represent MainePERS at benefit fairs, conferences, and other outreach events.
• Use system software and related tools to complete work accurately, efficiently, and within established timeframes.

Skills

Research

Problem-solving

Customer service

Attention to detail

Communication

Education

High school diploma

4 years work experience

Tools

MS Office

Job description

MainePERS in Augusta, ME is seeking a Plan Administration Associate to support the Defined Benefit, Deferred Compensation, and Defined Contribution programs, including the PLD and MaineSTART plans. You will help members, employers, and staff by interpreting plan provisions, determining eligibility, and ensuring transactions and documentation are accurate and compliant.

The ideal candidate enjoys researching, problem‑solving, helping people, and ensuring details are right.