Retirement Plan Administration Specialist

Maine Public Employees Retirement System (MainePERS); Augusta (ME); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Paid holidays

Vacation leave

Sick leave

Personal leave

Health insurance

Dental insurance

Vision insurance

Wellness reimbursement

Job summary

MainePERS is seeking a Plan Administration Associate to support the Defined Benefit, Deferred Compensation, and Defined Contribution programs, including PLD and MaineSTART. You will help members, employers, and staff by answering questions, interpreting provisions, and ensuring transactions are accurate and compliant.

The role emphasizes research, problem-solving, attention to detail, and effective communication, with opportunities to represent MainePERS at events and meetings.

Qualifications

• Minimum four years of customer-service, research and analysis in a self-directed role.
• Proficiency with MS Office and ability to travel within the state.
• Preferred: post-secondary degree plus two years of related work experience.

Responsibilities

• Research and respond to member and employer inquiries about plan provisions, participation, eligibility, and distributions.
• Determine eligibility for participation and distributions; process rollovers and transactions.
• Review and maintain plan documentation to ensure accuracy, completeness and compliance.
• Serve as a resource by interpreting plan provisions and providing accurate information.
• Maintain daily plan administration operations in the Plan Administrator's absence.

Skills

Customer service

Research

Attention to detail

Problem solving

Education

High school diploma

Post-secondary degree

Tools

MS Office

Job description

MainePERS is seeking a Plan Administration Associate to support the Defined Benefit, Deferred Compensation, and Defined Contribution programs, including PLD and MaineSTART. You will help members, employers, and staff by answering questions, interpreting provisions, and ensuring transactions are accurate and compliant.

The role emphasizes research, problem-solving, attention to detail, and effective communication, with opportunities to represent MainePERS at events and meetings.