Retirement Benefits Specialist

Opti Staffing; Anchorage (AK); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Employer-paid health plan

Pension programs

Paid time off

Life and disability insurance

Job summary

Opti Staffing Group in Anchorage, AK is hiring a Pension Representative to serve active plan participants, retirees, and beneficiaries. This role emphasizes accurate record-keeping, compliant communication, and help with retirement options and distributions.

You'll handle inquiries by phone, in person, and by mail, maintain confidential participant files, and support benefits administration while following HIPAA and privacy requirements.

Qualifications

• High school diploma or equivalent is required.
• Strong customer service and interpersonal skills are essential.
• Good math skills with attention to detail and accuracy.

Responsibilities

• Answer inquiries regarding pension benefits and retirement options by phone, in person, or in writing.
• Maintain accurate participant records and ensure confidential handling of information.
• Assist with retirement benefit calculations and monthly income payments.
• Support distributions from retirement savings plans and respond to discrepancies.

Skills

Customer service

Math skills

Communication

Computer basics

MS Office (Word/Excel/Outlook)

AS400 experience

Education

High school diploma

Tools

AS400

MS Word

MS Excel

MS Outlook

Job description

Opti Staffing Group in Anchorage, AK is hiring a Pension Representative to serve active plan participants, retirees, and beneficiaries. This role emphasizes accurate record-keeping, compliant communication, and help with retirement options and distributions.

You'll handle inquiries by phone, in person, and by mail, maintain confidential participant files, and support benefits administration while following HIPAA and privacy requirements.