Retina Care Front Desk Specialist | Patient Experience

Sacramento Native American Health Center, Inc; Folsom (CA); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401k plan

Medical insurance

Dental & Vision

Job summary

Sacramento Native American Health Center, Inc. is seeking a full-time Medical Receptionist in Folsom, CA to support physicians and front desk operations.

You will greet patients, manage appointments, verify insurance, and assist with check-in/check-out while maintaining patient confidentiality. The role requires excellent communication, strong organization, and the ability to work independently or as part of a team in a fast-paced, high-volume setting.

Qualifications

• Clear verbal and written communication.
• Ability to plan, take initiative, and solve problems.
• Ability to multitask and prioritize in a fast-paced environment.
• Work well independently or as part of a team.
• Maintain HIPAA compliance and patient confidentiality.

Responsibilities

• Greet patients, family members, visitors, staff and physicians in a warm, respectful manner.
• Answer phones in a professional, courteous manner.
• Schedule new and established patients per guidelines.
• Verify insurance eligibility and authorizations as needed.
• Assist with patient check-in/check-out to optimize experience.
• Maintain accurate patient communications and files.

Skills

Communication

Organizational skills

Time management

Teamwork

HIPAA compliance

Customer service

Tools

Office equipment

Job description

Sacramento Native American Health Center, Inc. is seeking a full-time Medical Receptionist in Folsom, CA to support physicians and front desk operations.

You will greet patients, manage appointments, verify insurance, and assist with check-in/check-out while maintaining patient confidentiality. The role requires excellent communication, strong organization, and the ability to work independently or as part of a team in a fast-paced, high-volume setting.