Patient Services Coordinator (Front Desk & Scheduling)

UC Davis Health; Folsom (CA); On-site; USD 39,950 - 50,971; Full time

Benefits offered by this job

Health insurance

Paid Holidays

Paid Time Off

Education Reimbursement

Retirement benefits

Job summary

UC Davis Health in Folsom is seeking a front office specialist to support the department and clinical team. You will handle scheduling, insurance verification, and patient communications, while maintaining accurate records with HIPAA compliance.

The role requires strong organization, multitasking, and proficient computer skills. This is a 100% on-site, 8-hour day position with opportunities for professional growth within UC Davis Health.

Qualifications

• High School / GED equivalent or related work experience.
• Experience with medical office scheduling or insurance procedures.
• Ability to manage concurrent assignments and adapt to workload.
• Problem solving to resolve issues and take action.
• Independent decision making within delegated authority.
• Interpersonal skills with patients and staff.
• Proficient in computer applications for medical office tasks.
• Typing skills for timely data entry.
• Excellent English writing and grammar.
• Bookkeeping for patient financial transactions and deposits.
• Organizational skills and HIPAA knowledge.
• Knowledge of health insurance systems and coding basics (ICD-10, CPT, HCPCS).
• Familiarity with medical office procedures.

Responsibilities

• Coordinate medical office services and workflow.
• Perform front office duties for the department/clinical team.
• Schedule appointments, verify insurance, and support billing tasks.
• Maintain patient records with confidentiality and HIPAA compliance.

Skills

Customer service

Front office

Medical terminology

Scheduling

HIPAA compliance

Problem solving

Multitasking

Typing

Written communication

Bookkeeping

Education

High School diploma or GED

Tools

EPIC EMR

MS Office

Job description

UC Davis Health in Folsom is seeking a front office specialist to support the department and clinical team. You will handle scheduling, insurance verification, and patient communications, while maintaining accurate records with HIPAA compliance.

The role requires strong organization, multitasking, and proficient computer skills. This is a 100% on-site, 8-hour day position with opportunities for professional growth within UC Davis Health.