Retention Coordinator - Admin & Student Services

Georgia Tech; Atlanta (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Georgia Tech seeks a Temporary Retention Support Coordinator in the BME Academic Office to provide essential administrative and operational support to the Director of Retention & Engagement. This role focuses on streamlining communications, managing digital resources, and coordinating student retention events to foster community and success.

The ideal candidate combines organizational efficiency, experience in student support, and the ability to design Canvas pages and surveys while serving

Qualifications

• High school diploma or equivalent.
• Ability to work outside of typical business hours as needed, potentially including but not limited to evenings, weekends, and holidays.
• Up to two years of job related experience.
• Proficiency with office software and communications.

Responsibilities

• Monitor and triage unit inboxes, manage daily correspondence, answer routine inquiries, and route complex student issues.
• Provide general administrative coordination to support ongoing retention initiatives and director projects.
• Schedule, coordinate, and send reminders for retention check-ins, faculty consultations, and student appointments.
• Assist in planning and coordinating department engagement events and initiatives to support student retention and community.
• Conduct direct student outreach to connect students with campus resources and services.
• Design and maintain a centralized Canvas page/website organizing retention workflows, contacts, forms, and support listings.
• Build forms, surveys, and intake mechanisms to gather student feedback and engagement data.

Skills

Office administration

Communication skills

Multitasking

Education

High school diploma

Bachelor's degree in education

Master's degree in education

Tools

Canvas LMS

Qualtrics

Microsoft Office 365

Job description

Georgia Tech seeks a Temporary Retention Support Coordinator in the BME Academic Office to provide essential administrative and operational support to the Director of Retention & Engagement. This role focuses on streamlining communications, managing digital resources, and coordinating student retention events to foster community and success.

The ideal candidate combines organizational efficiency, experience in student support, and the ability to design Canvas pages and surveys while serving