Retail Zone Team Leader: Merchandising & Customer Experience

Ollie's Bargain Outlet; Fayetteville (GA); On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision and RX after 0

401K with company match

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet in Fayetteville, GA is seeking a Retail Zone Team Leader to guide a zone of the sales floor, focus on merchandising, customer service, and an exceptional associate and customer experience.

You will execute zone procedures, oversee stock, scheduling, and staffing, supervise teammates, and handle opening/closing duties. Equal opportunity employer; we offer comprehensive benefits after 90 days, including 401K and associate discount.

Qualifications

• Must have high school diploma or equivalent.
• 1–2 years supervisory experience in a mid- to large-size retailer.
• Flexible schedule including evenings, weekends, and holidays.
• Positive attitude and team player who works well with customers and associates.

Responsibilities

• Execute zone procedures: merchandising, signage, displays, replenishment, pricing, ad sets, daily recovery.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and company programs are met.
• Oversee stock planning, receiving, and proper stock on the sales floor; maintain availability for customers.
• Schedule and staff for unload/processing, drive associate productivity, and maintain customer service standards.
• Supervise associates in the assigned zone; communicate directives and ensure follow-up.
• Perform Team Leader duties to open/close the store and take on additional responsibilities as needed.

Skills

Team leadership

Customer service

Merchandising

Communication

Schedule flexibility

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet in Fayetteville, GA is seeking a Retail Zone Team Leader to guide a zone of the sales floor, focus on merchandising, customer service, and an exceptional associate and customer experience.

You will execute zone procedures, oversee stock, scheduling, and staffing, supervise teammates, and handle opening/closing duties. Equal opportunity employer; we offer comprehensive benefits after 90 days, including 401K and associate discount.