Retail Zone Team Leader - Lead Merch & Service

Ollies Bargain Outlet Holdings, Inc.; Newington (CT); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision, RX coverage (

401K with company match

20% Associate discount

Job summary

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Zone Team Leader to guide a store zone. This role focuses on merchandising, customer service, and staff supervision to ensure an exceptional shopping experience.

The Zone Team Leader manages scheduling, supports open/close duties, and drives productivity while maintaining store standards and company programs. A high school diploma and 1–2 years of supervisory experience are required.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for the assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.

Skills

Supervisory experience

Schedule flexibility

Positive attitude

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Zone Team Leader to guide a store zone. This role focuses on merchandising, customer service, and staff supervision to ensure an exceptional shopping experience.

The Zone Team Leader manages scheduling, supports open/close duties, and drives productivity while maintaining store standards and company programs. A high school diploma and 1–2 years of supervisory experience are required.