Retail Zone Lead: Merch & Customer Experience

Retail Stores; Sandusky (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision, RX coverage 0

401K with immediate vesting

20% associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Retail Zone Team Leader to guide a zone of the store floor, drive merchandising and ensure an excellent associate and customer experience.

Responsibilities include merchandising, pricing, signage, stocking, and supervising the zone team. The role requires a high school diploma and 1–2 years of supervisory experience with a flexible schedule including evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of supervisory experience in a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute zone merchandising, signage, displays, replenishment and pricing.
• Support ad sets and daily recovery for the zone.
• Ensure store standards, compliance, seasonal planning, inventory processes and company programs meet expectations.
• Oversee stocking to ensure the sales floor is properly stocked.
• Schedule staffing for unload/processing to drive productivity and customer service standards.
• Supervise associates within the assigned zone and communicate directives to ensure follow-up.
• Perform Team Leader functions to open and close the store when needed.

Skills

Supervisory experience

Team leadership

Customer service

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Retail Zone Team Leader to guide a zone of the store floor, drive merchandising and ensure an excellent associate and customer experience.

Responsibilities include merchandising, pricing, signage, stocking, and supervising the zone team. The role requires a high school diploma and 1–2 years of supervisory experience with a flexible schedule including evenings, weekends, and holidays.