Retail Zone Team Leader — Merchandising & People Lead

Ollie's Bargain Outlet; Texas; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX

401K with company match

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Zone Team Leader to guide a store zone, oversee merchandising and customer service, and ensure smooth operations on the sales floor.

The role emphasizes leadership, guidance to associates, and adherence to store standards. You will manage merchandising, scheduling, and daily tasks while ensuring an outstanding associate and customer experience across the zone.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Team leadership

Customer service

Scheduling

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Zone Team Leader to guide a store zone, oversee merchandising and customer service, and ensure smooth operations on the sales floor.

The role emphasizes leadership, guidance to associates, and adherence to store standards. You will manage merchandising, scheduling, and daily tasks while ensuring an outstanding associate and customer experience across the zone.