Retail Zone Leader - Lead Merch & Customer Experience

Ollie's Bargain Outlet; Thomasville (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX after 90s

401K with generous match

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet is seeking a Zone Team Leader to act as a store keyholder and guide a zone of the sales floor. You will oversee merchandising, customer service, and team productivity to ensure an exceptional shopper experience.

The position requires a high school diploma or equivalent, 1–2 years of supervisory experience in a mid to large retailer, and the ability to work flexible evenings, weekends, and holidays. A positive, team-oriented attitude is essential.

Qualifications

• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• High school diploma or equivalent required.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Oversee scheduling and staffing to ensure unload/processing of merchandise and productive customer service.
• Supervise associates within the zone and communicate directives for follow-up.
• Perform all Team Leader functions to open/close the store when needed and take on additional responsibilities.

Skills

Team leadership

Customer service

Flexible schedule

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet is seeking a Zone Team Leader to act as a store keyholder and guide a zone of the sales floor. You will oversee merchandising, customer service, and team productivity to ensure an exceptional shopper experience.

The position requires a high school diploma or equivalent, 1–2 years of supervisory experience in a mid to large retailer, and the ability to work flexible evenings, weekends, and holidays. A positive, team-oriented attitude is essential.