Retail Zone Lead: Merchandising & Customer Impact

Ollie's Bargain Outlet, Inc.; Mount Sterling (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX after

401K with immediate vesting

Career growth & talent development

Job summary

Ollie’s Bargain Outlet, Inc. in Mount Sterling, KY is seeking a Retail Zone Team Leader to guide merchandising and customer service within a store zone.

You will supervise a team, manage signage, displays, and replenishment, and ensure store standards and programs are followed to create an exceptional shopping experience. The role requires 1–2 years of supervisory experience and a flexible schedule including evenings, weekends, and holidays.

Qualifications

• Minimum 1–2 years of supervisory experience with a mid- to large-size retailer.
• High school diploma or equivalent required.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and a team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Team player

Schedule flexibility

Customer service oriented

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. in Mount Sterling, KY is seeking a Retail Zone Team Leader to guide merchandising and customer service within a store zone.

You will supervise a team, manage signage, displays, and replenishment, and ensure store standards and programs are followed to create an exceptional shopping experience. The role requires 1–2 years of supervisory experience and a flexible schedule including evenings, weekends, and holidays.