Retail Zone Lead - Merchandising & Customer Experience

Ollie's Bargain Outlet; Bedford (OH); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision, RX coverage (

401K with generous match

20% Associate discount

Voluntary benefits

Zusammenfassung

Ollie’s Bargain Outlet is seeking a Store Operations Team Leader to guide a store zone, drive merchandising and customer service, and oversee daily operations. The role emphasizes merchandising execution, signage, stock replenishment, pricing, and ensuring an exceptional associate and customer experience on-site.

The position requires supervision of a zone team, scheduling, and adherence to company standards.

Qualifikationen

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Aufgaben

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignments, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Kenntnisse

Team leadership

Customer service

Merchandising

Scheduling

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Ollie’s Bargain Outlet is seeking a Store Operations Team Leader to guide a store zone, drive merchandising and customer service, and oversee daily operations. The role emphasizes merchandising execution, signage, stock replenishment, pricing, and ensuring an exceptional associate and customer experience on-site.

The position requires supervision of a zone team, scheduling, and adherence to company standards.