Retail Zone Lead: Merch & Customer Experience

Ollie; Cleburne (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX after

401K with generous company match

20% Associate discount

Voluntary benefits

Job summary

Ollie is seeking a Retail Zone Team Leader to guide a zone of the sales floor, focusing on merchandising, customer experience, and staff supervision. You will drive displays, pricing, replenishment, and daily recovery while ensuring store standards and operational efficiency.

The role requires at least 1–2 years in supervision in retail, strong teamwork, and flexibility to work evenings and weekends. Join a company with benefits and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Team leadership

Merchandising

Customer service

Education

High school diploma or equivalent

Job description

Ollie is seeking a Retail Zone Team Leader to guide a zone of the sales floor, focusing on merchandising, customer experience, and staff supervision. You will drive displays, pricing, replenishment, and daily recovery while ensuring store standards and operational efficiency.

The role requires at least 1–2 years in supervision in retail, strong teamwork, and flexibility to work evenings and weekends. Join a company with benefits and growth opportunities.