Retail Wireless Specialist – Customer Focus & Growth

T-Mobile; Charlotte (NC); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Competitive salary

Annual Stock Grant

Medical, dental, and vision insurance

Paid time off and holidays

401(k) plan with company match

Tuition assistance

Job summary

A leading telecommunications company is seeking Mobile Associates for their Charlotte location. The role requires engaging with customers to facilitate their technology needs while building knowledge and delivering exceptional service. Candidates should have a high school diploma and experience in customer service or sales. Full-time and part-time employees enjoy a comprehensive benefits package including competitive pay and stock options. Join a supportive team in a vibrant retail environment and grow your career with us.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment.
• Ability to engage customers effectively and provide technology solutions.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Utilize digital tools to enhance customer engagement.
• Complete training in retail processes and wireless technology.
• Collaborate with team members for a seamless customer experience.

Skills

Customer advocacy

Sales proficiency

Digital tool usage

Team collaboration

Problem resolution

Education

High School Diploma/GED

Job description

A leading telecommunications company is seeking Mobile Associates for their Charlotte location. The role requires engaging with customers to facilitate their technology needs while building knowledge and delivering exceptional service. Candidates should have a high school diploma and experience in customer service or sales. Full-time and part-time employees enjoy a comprehensive benefits package including competitive pay and stock options. Join a supportive team in a vibrant retail environment and grow your career with us.