Mobile Retail Associate — Path to Mobile Expert

T-Mobile; Bloomington (IN); On-site; USD 24,108 - 27,552; Full time

Benefits offered by this job

Competitive salary

Employee stock grants

401(k) plan

Paid time off and holidays

Job summary

A leading telecommunications company seeks Mobile Associates for their Retail Team. The role involves engaging customers in a fast-paced environment, using digital tools to showcase products and services. Candidates should have a high school diploma and at least 6 months of customer service or sales experience. You'll build relationships with customers, help them self-serve, and exceed performance targets. This position offers a competitive hourly wage with additional training pay and benefits, including access to stock grants.

Qualifications

• 6 months of customer service and/or sales experience; retail environment preferred.
• Be at least 18 years old and legally authorized to work in the United States.

Responsibilities

• Engage with a broad range of customers in a high-traffic retail environment.
• Use digital tools to communicate effectively and educate customers.
• Provide exceptional service and exceed customer expectations.
• Build relationships with nearby leadership and teams.

Skills

Customer satisfaction

Passion for helping customers

Effective balancing of experience and performance goals

Competitive drive

Education

High School Diploma/GED

Job description

A leading telecommunications company seeks Mobile Associates for their Retail Team. The role involves engaging customers in a fast-paced environment, using digital tools to showcase products and services. Candidates should have a high school diploma and at least 6 months of customer service or sales experience. You'll build relationships with customers, help them self-serve, and exceed performance targets. This position offers a competitive hourly wage with additional training pay and benefits, including access to stock grants.