Wireless Sales Associate — In-Store Customer Champion

Totally Wireless Group; Charlotte (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Totally Wireless Group is seeking a Retail Sales Associate (Metro by T-Mobile) for on-site work in Charlotte, NC. You will engage customers on the sales floor, learn their needs, and recommend wireless products, plans, and accessories.

Daily tasks include processing transactions, activating devices, and helping customers while meeting sales goals. The role requires strong communication, product knowledge, and flexibility to work weekends and holidays.

Qualifications

• Strong customer service and interpersonal skills for in-store experiences.
• Proven ability to meet sales targets and support promotions.
• Clear communication to explain products, plans, and promotions.
• Knowledge of wireless devices, plans, and accessories, with willingness to learn.

Responsibilities

• Engage customers on the sales floor and identify their needs.
• Provide product recommendations and process sales transactions.
• Activate devices and services and work toward sales goals.
• Deliver ongoing customer support and maintain a clean, organized store environment.

Skills

Customer Service

Sales

Communication

Product Knowledge

Flexibility

Team Player

On-site Work

Education

High School Diploma

Tools

POS Systems

Job description

Totally Wireless Group is seeking a Retail Sales Associate (Metro by T-Mobile) for on-site work in Charlotte, NC. You will engage customers on the sales floor, learn their needs, and recommend wireless products, plans, and accessories.

Daily tasks include processing transactions, activating devices, and helping customers while meeting sales goals. The role requires strong communication, product knowledge, and flexibility to work weekends and holidays.