Mobile Experience Associate — Grow to Expert

T-Mobile; Asheville (NC); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) and employee stock grants

Paid time off including holidays

Tuition assistance and college coaching

Mobile service and home internet discounts

Job summary

A leading telecommunications company in Asheville is seeking a Mobile Associate to engage with customers, providing exceptional service and demonstrating products. The role involves building competence in selling and serving customers, and candidates should have a high school diploma and some experience in retail or customer service. This position offers competitive hourly pay, benefits, and opportunities for career advancement.

Qualifications

• Willingness to work alongside peers and store leaders while serving customers.
• Ability to provide resolutions to issues effectively.

Responsibilities

• Builds proficiency in serving and selling to customers.
• Establishes relationships with T-Mobile employees across channels.
• Uses digital tools in customer interactions to enhance service.

Skills

Passionate customer advocate

Competitive drive

Ability to work in a fast-paced environment

Effective balance of customer needs and performance goals

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

A leading telecommunications company in Asheville is seeking a Mobile Associate to engage with customers, providing exceptional service and demonstrating products. The role involves building competence in selling and serving customers, and candidates should have a high school diploma and some experience in retail or customer service. This position offers competitive hourly pay, benefits, and opportunities for career advancement.