Mobile Tech & Customer Experience Pro

T-Mobile; Charlotte (NC); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off and holidays

Employee stock purchase plan

Tuition assistance

Job summary

A leading telecommunications provider is seeking individuals for retail operations in Charlotte, NC. This role involves engaging customers, demonstrating technology solutions, and building strong relationships while meeting performance goals. Candidates should have a High School Diploma and 6 months of customer service or sales experience. The position offers hourly pay starting at $17.50, comprehensive benefits, and opportunities for career growth in a dynamic environment.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Provide personalized technology and service solutions to meet customer needs.
• Utilize digital tools for effective customer engagement.
• Complete training on retail processes and wireless technology.

Skills

Customer service proficiency

Sales skills

Ability to use digital tools

Problem-solving

Education

High School Diploma/GED

Job description

A leading telecommunications provider is seeking individuals for retail operations in Charlotte, NC. This role involves engaging customers, demonstrating technology solutions, and building strong relationships while meeting performance goals. Candidates should have a High School Diploma and 6 months of customer service or sales experience. The position offers hourly pay starting at $17.50, comprehensive benefits, and opportunities for career growth in a dynamic environment.