Mobile Sales Specialist – Customer Experience

T-Mobile; Lenoir (NC); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) and employee stock grants

Paid time off and holidays

Tuition assistance and coaching

Job summary

A leading telecommunications provider is seeking a Mobile Associate in Lenoir, NC. The role focuses on engaging customers, providing technology solutions, and enhancing their shopping experience. Successful candidates will have a high school diploma and customer service experience. The position offers a competitive pay structure starting at $17.50/hour plus training pay, along with extensive benefits and opportunities for growth within the company.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions.
• Demonstrate network coverage, service plans, and product features.
• Complete required training on retail processes and wireless technology.
• Collaborate with colleagues to support customer experience.

Skills

Customer advocacy

Competitive drive

Collaboration

Balancing needs and goals

Education

High School Diploma/GED

Job description

A leading telecommunications provider is seeking a Mobile Associate in Lenoir, NC. The role focuses on engaging customers, providing technology solutions, and enhancing their shopping experience. Successful candidates will have a high school diploma and customer service experience. The position offers a competitive pay structure starting at $17.50/hour plus training pay, along with extensive benefits and opportunities for growth within the company.