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Benefits offered by this job
Medical, dental, and vision insurance
401(k) with company match
Employee stock purchase plan
Paid time off and 12 paid holidays
Tuition assistance
Mobile service and home internet discounts
Job summary
A leading telecom provider is seeking a Mobile Associate to engage customers and create excitement around its products and services. The role involves proactive customer interaction in a high-traffic retail environment, leveraging digital tools for sales and support. Candidates should possess a High School Diploma and a passion for ensuring customer satisfaction. The position offers competitive base pay and a comprehensive benefits package, including stock options, medical insurance, and paid time off.
Qualifications
Passionate customer advocate who balances customer experience and performance goals.
Desire to be a part of the team and share best practices.
Ability to succeed in a fast-paced sales environment.
Responsibilities
Engage with customers in a high-traffic retail environment.
Leverage digital tools for customer interactions.
Complete training on in-store experience and new products.
Proactively build relationships and manage customer follow-ups.
Support account setup, device support, and account servicing.
Skills
Customer Satisfaction
Team Building
Retail Sales
Education
High School Diploma/GED
6 months of customer service and/or sales experience
Job description
A leading telecom provider is seeking a Mobile Associate to engage customers and create excitement around its products and services. The role involves proactive customer interaction in a high-traffic retail environment, leveraging digital tools for sales and support. Candidates should possess a High School Diploma and a passion for ensuring customer satisfaction. The position offers competitive base pay and a comprehensive benefits package, including stock options, medical insurance, and paid time off.