In-Store Mobile Sales Specialist: Customer Champion

T-MOBILE USA, Inc.; Bartlett (IL); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

401(k) plan

Employee stock grants

Paid time off and holidays

Tuition assistance

Job summary

T-MOBILE USA, Inc. in Bartlett is seeking Mobile Associates to engage customers within retail partner locations. Responsibilities include using digital tools, educating customers, and demonstrating the value of T-Mobile solutions.

Applicants should have a High School Diploma/GED and ideally 6 months of sales or customer service experience. The role offers an hourly wage of $18 plus bonuses, along with comprehensive benefits and career growth opportunities.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Proactively engage with customers in a highly-traffic retail environment.
• Leverage digital self-serve tools during customer interactions.
• Complete training on T-Mobile in-store experiences and products.
• Connect with customers on a personal level to build rapport.
• Build relationships with leadership teams for better customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. in Bartlett is seeking Mobile Associates to engage customers within retail partner locations. Responsibilities include using digital tools, educating customers, and demonstrating the value of T-Mobile solutions.

Applicants should have a High School Diploma/GED and ideally 6 months of sales or customer service experience. The role offers an hourly wage of $18 plus bonuses, along with comprehensive benefits and career growth opportunities.