Mobile Tech & Customer Experience Specialist

T-MOBILE USA, Inc.; Nashville (TN); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Employee stock grants

Paid time off

Tuition assistance

Job summary

T-MOBILE USA, Inc. is seeking Mobile Associates in Nashville, TN, to support retail operations by engaging customers and assisting with their technology needs. Responsibilities include utilizing digital tools to demonstrate services and building customer relationships. Candidates should have a High School Diploma/GED and preferably 6 months of customer service experience. The role offers hourly pay starting at $18 plus additional training pay, with the potential for benefits and career advancement opportunities.

Qualifications

• Must have strong customer service and sales skills.
• Passionate about assisting customers and providing technology solutions.
• Ability to work in a fast-paced environment with performance goals.

Responsibilities

• Assist customers with their technology and service needs.
• Engage with customers to explore their needs and demonstrate products.
• Complete training to build knowledge of products and services.

Skills

Customer service proficiency

Sales abilities

Digital tools utilization

Competitive drive

Effective communication

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is seeking Mobile Associates in Nashville, TN, to support retail operations by engaging customers and assisting with their technology needs. Responsibilities include utilizing digital tools to demonstrate services and building customer relationships. Candidates should have a High School Diploma/GED and preferably 6 months of customer service experience. The role offers hourly pay starting at $18 plus additional training pay, with the potential for benefits and career advancement opportunities.