Retail Training Lead: Onboarding & Coaching for Sales

Goodwill Industries of Michiana - North Central; Valparaiso (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

WizeHire, Inc. is seeking a Retail Trainer to design and deliver engaging classroom training for our retail staff, ensuring knowledge and tools are in place to deliver exceptional customer service and meet sales goals.

You will lead orientations, provide ongoing support, and create a smooth onboarding experience for new team members. Reporting to the District Manager, this role thrives in a fast-paced retail environment and is passionate about developing talent and driving operational excellence.

Qualifications

• Experience designing and delivering classroom training programs.
• Ability to coach and mentor retail staff effectively.
• Strong customer service focus with sales goals in mind.

Responsibilities

• Design and deliver engaging classroom training for retail staff.
• Lead orientations and create a smooth onboarding experience for new hires.
• Provide hands-on coaching and ongoing support to improve performance and meet sales targets.

Job description

WizeHire, Inc. is seeking a Retail Trainer to design and deliver engaging classroom training for our retail staff, ensuring knowledge and tools are in place to deliver exceptional customer service and meet sales goals.

You will lead orientations, provide ongoing support, and create a smooth onboarding experience for new team members. Reporting to the District Manager, this role thrives in a fast-paced retail environment and is passionate about developing talent and driving operational excellence.