Retail Training Lead — Develop Product Specialists

Floor & Decor; North Charleston (SC); On-site; USD 16,531 - 23,419; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Insurance plans

Job summary

Floor & Decor in North Charleston, SC seeks a customer-focused team member to train and develop Product Sales Specialists while delivering exceptional service. The role emphasizes product knowledge, merchandising, and accurate checkout processes to enhance the customer experience.

Qualifications include a high school diploma or GED and at least 1 year of customer service or sales experience, with strong communication and multi-tasking abilities expected in a fast-paced retail environment.

Qualifications

• High school diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent verbal and written communication skills.

Responsibilities

• Greet customers in a friendly and courteous manner.
• Assist customers with product questions and selections.
• Process sales at checkout using the POS system.
• Maintain merchandising, pricing and organization of the department.
• Communicate procedures and changes to associates in a timely manner.

Skills

Customer service

Communication

Multi-tasking

Retail knowledge

Education

High School Diploma or GED

Tools

POS system

Job description

Floor & Decor in North Charleston, SC seeks a customer-focused team member to train and develop Product Sales Specialists while delivering exceptional service. The role emphasizes product knowledge, merchandising, and accurate checkout processes to enhance the customer experience.

Qualifications include a high school diploma or GED and at least 1 year of customer service or sales experience, with strong communication and multi-tasking abilities expected in a fast-paced retail environment.