Retail Teller: Customer Focus, Growth & Benefits

PNC Financial Services Group, Inc.; Oakland Park (FL); Hybride; USD 32 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical / Dental / Vision coverage

401(k) with Company Match

Paid time off & holidays

Educational assistance

Résumé du poste

PNC Financial Services Group, Inc. is seeking a Teller to join the Retail Banking team at the Oakland Park location. The role focuses on delivering a superior customer experience, educating customers on a range of banking options, and identifying opportunities to meet customer needs.

Strong communication and basic tech skills will help connect clients with PNC products. The Teller will handle various customer interactions, support lobby engagement, and ensure accurate in-branch operations in a

Qualifications

• Strong customer service skills and ability to educate customers.
• Basic banking knowledge and familiarity with branch operations.
• Willingness to engage customers and identify banking opportunities.
• Comfort with using technology to assist customers.

Responsabilités

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Processes a variety of customer interactions and educates customers on alternatives.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Educates customers on options for managing financial transactions using technology and resources.
• Applies product knowledge to solve customer problems and adheres to policies.
• Ensures teller and branch operations are completed efficiently and accurately.

Connaissances

Customer Service

Banking

Proactive Sales

Customer Experience

Formation

No Degree

Description du poste

PNC Financial Services Group, Inc. is seeking a Teller to join the Retail Banking team at the Oakland Park location. The role focuses on delivering a superior customer experience, educating customers on a range of banking options, and identifying opportunities to meet customer needs.

Strong communication and basic tech skills will help connect clients with PNC products. The Teller will handle various customer interactions, support lobby engagement, and ensure accurate in-branch operations in a