Customer-Experience Teller: Banking Support & Growth

PNC; Orange Park (FL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Employee and spouse/child life保险

Short and long-term disability

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement account

Backup child/elder care

Education assistance

Robust wellness program with financial

Maternity and/or parental leave

Up to 11 paid holidays each year

9 occasional absence days each year

15 to 25 vacation days each year

Job summary

PNC’s Orange Park Branch in Orange Park, FL is seeking a Teller to deliver personalized customer service, process transactions, and educate customers on banking options. This in-office role emphasizes a supportive culture with emphasis on accuracy and risk management in daily branch operations.

The position focuses on identifying opportunities to assist customers, leveraging technology, and referring them to branch staff when appropriate, while adhering to company policies.

Qualifications

• Roles at this level typically do not require a university/college degree.
• In lieu of a degree, a comparable combination of education and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Processes a variety of customer interactions and educates customers on available options.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Adheres to all policies, ensuring teller and branch operations are efficient and accurate.

Skills

Accountability

Banking

Customer Service

Digital Awareness

Effective Communications

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC’s Orange Park Branch in Orange Park, FL is seeking a Teller to deliver personalized customer service, process transactions, and educate customers on banking options. This in-office role emphasizes a supportive culture with emphasis on accuracy and risk management in daily branch operations.

The position focuses on identifying opportunities to assist customers, leveraging technology, and referring them to branch staff when appropriate, while adhering to company policies.