Retail Technician – Tech Repair & Sales

United Smart Tech; Wyoming (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Starting wage $15–$16.50/hr

Paid time off

Training & career development

Inclusive work culture

Job summary

uBreakiFix by Asurion is seeking a Retail Technician in Michigan to troubleshoot and repair devices, assist customers, and participate in a fast-paced store team. You will explain tech concepts clearly and help customers choose protection plans.

The role offers an hourly wage with monthly incentives and opportunities for training and growth in a collaborative environment. Weekend shifts and flexible hours are available.

Qualifications

• 6–12+ months of retail, repair, or customer service experience (preferred).
• Knowledge of smartphones/OS/hardware is helpful.
• Bonus points for soldering or tech repair skills.

Responsibilities

• Troubleshoot and repair phones, tablets, and more
• Explain tech concepts in simple terms to customers
• Hit performance goals and earn uncapped commission
• Manage store inventory
• Package and ship devices for same-day service
• Promote Connected Home tech protection plans
• Work flexible retail hours (incl. weekends)

Skills

Retail experience

Repair experience

Customer service

Smartphones knowledge

Soldering skills

Job description

Love fixing things and helping people? Join uBreakiFix by Asurion as a Retail Technician where you'll repair devices, support customers, and get paid for leveling up your skills.

Why Join Us?

• Starts at $15/hr-$16.50 + monthly store incentive
• Paid time off
• Ongoing training & career development
• Teamwork-based, inclusive work culture

What You'll Do

• Troubleshoot + repair phones, tablets, and more
• Talk tech in simple, helpful ways with customers
• Hit performance goals and earn uncapped commission
• Manage store inventory
• Package and ship devices for same-day service
• Promote Connected Home tech protection plans
• Work flexible retail hours (incl. weekends)

What We're Looking For

• 6-12+ months of retail, repair, or customer service experience (preferred)
• Some knowledge of smartphones/OS/hardware
• Bonus points for soldering or tech repair skills
• Friendly, organized, motivated team players

uBreakiFix is an equal-opportunity employer, dedicated to offering equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.