Retail Tech Specialist – Engaging Customer Experiences

Comcast (CC) of Willow Grove; Bolingbrook (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Day-One benefits

401K with match

Tuition reimbursement

Job summary

Comcast Xfinity retail positions in Bolingbrook, IL invite energetic associates to engage customers and demonstrate products, delivering outstanding service while driving sales. You will help customers interpret bills, upgrade services, and act as a brand ambassador in a fast-paced store environment.

The role requires flexibility for evenings, weekends, and holidays, with comprehensive benefits and rapid opportunities for growth within a Fortune 50 tech leader.

Qualifications

• Provide outstanding customer service in every interaction.
• Meet or exceed sales targets through proactive engagement.
• Explain product features and services to customers.
• Upsell and cross-sell Comcast/Xfinity offerings.
• Maintain up-to-date knowledge of products and promotions.
• Represent the brand with enthusiasm and professionalism.

Responsibilities

• Engage customers with enthusiasm and demonstrate product features.
• Provide outstanding customer service and resolve issues.
• Meet or exceed sales targets while delivering excellent service.
• Assist customers with account statements and bill payments in-store.
• Answer questions about services and make changes to accounts.
• Promote Comcast/Xfinity products as a brand ambassador.
• Maintain detailed knowledge of products and competitors.
• Foster a fun, competitive store environment.

Skills

Customer service

Sales targets

Product knowledge

Brand ambassador

Tech enthusiasm

Communication

Education

High school diploma or equivalent

Job description

Comcast Xfinity retail positions in Bolingbrook, IL invite energetic associates to engage customers and demonstrate products, delivering outstanding service while driving sales. You will help customers interpret bills, upgrade services, and act as a brand ambassador in a fast-paced store environment.

The role requires flexibility for evenings, weekends, and holidays, with comprehensive benefits and rapid opportunities for growth within a Fortune 50 tech leader.