Retail Tech Specialist: Customer Experience & Sales

Comcast; Silverthorne (CO); On-site; USD 23,763 - 34,357; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Paid parental leave

Tuition reimbursement up to $8,000

401(k) plan with matching

Employee discount programs

Flexible work arrangements

Job summary

Comcast is hiring for a retail position focused on connecting customers with innovative products and services at Xfinity. The role is centered around customer experience, sales, and operational excellence in Silverthorne, Colorado.

You will engage with customers, explain product features, and assist with account inquiries. A High School Diploma and adaptability to a flexible schedule are required. Comcast offers comprehensive Day-One benefits including healthcare and tuition reimbursement.

Qualifications

• Ability to carry and/or lift 25‑pound boxes.
• Adaptability to a flexible work schedule including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.

Responsibilities

• Engage customers enthusiastically about products.
• Provide outstanding customer service during interactions.
• Meet or exceed sales targets while maintaining customer satisfaction.
• Assist customers with account statements and payment transactions.
• Demonstrate expert-level knowledge of technology and products.

Skills

Customer-focused

Workplace organization

Persuasion

Teamwork

Technical knowledge

Self-motivation

Resilience

Communication

Critical thinking

Problem solving

Professional integrity

Education

High School Diploma or equivalent

Job description

Comcast is hiring for a retail position focused on connecting customers with innovative products and services at Xfinity. The role is centered around customer experience, sales, and operational excellence in Silverthorne, Colorado.

You will engage with customers, explain product features, and assist with account inquiries. A High School Diploma and adaptability to a flexible schedule are required. Comcast offers comprehensive Day-One benefits including healthcare and tuition reimbursement.