Retail Tech Sales Specialist

Comcast Resume; Langhorne (Bucks County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Day-One benefits

401K

Paid Time Off

Job summary

Comcast is seeking a customer-focused retail team member to engage customers, explain product features, and help customers understand their statements and services in-store. You will support sales targets, act as a brand ambassador for Comcast/Xfinity, and maintain expertise on our technology and offerings.

In this role, you will interact with customers during evenings, weekends, and holidays, ensuring welcoming service and accurate handling of accounts and payments while upholding store

Qualifications

• High School Diploma or equivalent.
• Flexible schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes and move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer service

Sales

Product knowledge

Communication

Education

High School Diploma

Job description

Comcast is seeking a customer-focused retail team member to engage customers, explain product features, and help customers understand their statements and services in-store. You will support sales targets, act as a brand ambassador for Comcast/Xfinity, and maintain expertise on our technology and offerings.

In this role, you will interact with customers during evenings, weekends, and holidays, ensuring welcoming service and accurate handling of accounts and payments while upholding store