Retail Tech & Service Consultant

Comcast (CC) of Willow Grove; Merrillville (IN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Day-One benefits

Medical/Dental/Vision

Tuition reimbursement

Paid Time Off

401K

Job summary

Comcast Xfinity is hiring for an in-store retail role to engage customers, explain product features, and deliver outstanding service. You will work to meet sales targets while guiding customers through their accounts and services in a fast-paced store environment.

The role emphasizes product knowledge, teamwork, and a strong customer-focused approach, with on-site shifts including evenings and weekends as needed. Join Comcast to grow with a leading tech and media company.

Qualifications

• High School Diploma or GED is required.
• Ability to carry and lift 25-pound boxes and move around the store.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Engage customers with enthusiasm and demonstrate product features.
• Provide outstanding customer service with all interactions.
• Meet or exceed sales targets and follow up for service excellence.
• Explain account statements and assist with bill payments in-store.
• Promote Comcast/Xfinity products as brand ambassador.
• Maintain detailed product knowledge and competitive insights.
• Contribute to a fun, competitive store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer Focus

Persuasion

Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma or GED

Job description

Comcast Xfinity is hiring for an in-store retail role to engage customers, explain product features, and deliver outstanding service. You will work to meet sales targets while guiding customers through their accounts and services in a fast-paced store environment.

The role emphasizes product knowledge, teamwork, and a strong customer-focused approach, with on-site shifts including evenings and weekends as needed. Join Comcast to grow with a leading tech and media company.