Retail Tech Sales & Service Specialist

Comcast; Raynham (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Day-One benefits

Medical, Dental, Vision coverage

401K with matching up to 6%

Paid Parental leave

Tuition reimbursement up to $8,000

Paid Time Off

Discount tickets to Universal Resorts

Job summary

Comcast is seeking a retail sales teammate to greet customers, demonstrate Comcast/Xfinity products, and drive sales in a fast-paced store. You will explain features, resolve queries, and guide customers through account tasks while delivering exceptional service and building product knowledge.

The role emphasizes teamwork, brand representation, and a proactive approach to helping customers connect with digital tools and services.

Qualifications

• High School Diploma or GED required.
• 2-5 years relevant work experience.
• Ability to work flexible retail hours including evenings, weekends, and holidays.

Responsibilities

• Engaging customers with enthusiasm, demonstrating product features to enhance shopping experience.
• Providing outstanding customer service with all interactions.
• Meeting or exceeding sales targets and following up for service excellence.
• Helping customers interpret account statements and pay bills in-store.
• Answering questions on services, updating account data, upgrading service levels, processing general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Maintaining deep knowledge of products and competitive landscape.
• Contributing to a fun, competitive store environment and connecting offerings to customers' lifestyles.
• Adhering to retail policies to maintain a professional store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self Motivation

Communication

Critical Thinking

Problem Solving

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a retail sales teammate to greet customers, demonstrate Comcast/Xfinity products, and drive sales in a fast-paced store. You will explain features, resolve queries, and guide customers through account tasks while delivering exceptional service and building product knowledge.

The role emphasizes teamwork, brand representation, and a proactive approach to helping customers connect with digital tools and services.