Retail Tech Sales Consultant

Comcast; Sebring (FL); On-site; USD 21,000 - 32,000; Full time

Job summary

Comcast is seeking a customer-focused retail professional to engage customers, demonstrate products, and drive sales for Comcast Xfinity. You will onboard new customers, resolve issues, and contribute to a positive store experience.

The role requires adaptable scheduling, including evenings, weekends, and holidays, with a focus on meeting targets and delivering excellent service. Base pay and total compensation reflect performance-based incentives in a dynamic retail environment.

Qualifications

• Experience in customer-facing sales in retail is preferred.
• Ability to engage customers with enthusiasm and explain product features.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Listening to customer needs, providing tailored solutions that align with their preferences and requirements.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Facilitating comprehensive onboarding for new customers, ensuring they understand product usage and management effectively.
• Collaborating with customer care to troubleshoot and resolve issues, fostering trust and ongoing customer loyalty.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.
• Participating in team huddles and completing required training to maintain up-to-date product knowledge and sales skills.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Skills

Communication

Critical Thinking

Problem Solving

Customer Focus

Persuasion

Professional Integrity

Resilience

Self-Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast is seeking a customer-focused retail professional to engage customers, demonstrate products, and drive sales for Comcast Xfinity. You will onboard new customers, resolve issues, and contribute to a positive store experience.

The role requires adaptable scheduling, including evenings, weekends, and holidays, with a focus on meeting targets and delivering excellent service. Base pay and total compensation reflect performance-based incentives in a dynamic retail environment.