Retail Tech Sales Pro: Commission & Career Growth

Comcast; Bloomfield Hills (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Day-One benefits

Tuition reimbursement up to $8,000

401K with up to 6% match

Paid Time Off

Job summary

Comcast Xfinity is hiring for a retail sales role in Michigan. You will engage customers, demonstrate features, and promote Comcast/Xfinity products in-store, driving sales and delivering exceptional service. Roles require energy, curiosity, and a passion for technology.

The position emphasizes meeting sales targets, assisting customers with accounts and payments, and acting as a brand ambassador in a fast-paced retail environment. Training and growth opportunities are highlighted.

Qualifications

• High School Diploma or equivalent
• Flexible schedule including evenings, weekends, and holidays as necessary
• Regular, consistent, and punctual attendance
• Ability to carry and/or lift 25-pound boxes and move around the store

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer focus

Workplace organization

Persuasion

Technical knowledge

Teamwork

Self-motivation

Resilience

Critical thinking

Problem solving

Communication

Integrity

Education

High School Diploma / GED

Job description

Comcast Xfinity is hiring for a retail sales role in Michigan. You will engage customers, demonstrate features, and promote Comcast/Xfinity products in-store, driving sales and delivering exceptional service. Roles require energy, curiosity, and a passion for technology.

The position emphasizes meeting sales targets, assisting customers with accounts and payments, and acting as a brand ambassador in a fast-paced retail environment. Training and growth opportunities are highlighted.