Retail Sales Pro — Uncapped Commission & Tech Enthusiast

Comcast Advertising; Troy (MI); Hybrid; USD 22,000 - 34,000; Full time

Benefits offered by this job

Day-One benefits

Medical, Dental, Vision coverage

401K Savings Plan – with matching

Tuition reimbursement up to $8,000

Paid Time Off

Discount tickets to Universal Resorts

Job summary

Xfinity Retail Sales Consultant in Troy, MI is a full-time in-store role with Comcast Xfinity. You will engage customers, demonstrate product features, meet sales targets, help with account questions and billing, and act as a brand ambassador while delivering outstanding service.

The position offers on-site work, competitive hourly pay plus uncapped commissions, and comprehensive benefits starting day one including tuition assistance and a 401(k) plan.

Qualifications

• High School Diploma or GED required.
• 2–5 years of relevant work experience.
• Excellent communication and customer service skills.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and following up to ensure customer satisfaction.
• Helping customers interpret and pay their bills in the store and updating account data as needed.
• Answering questions about current or new services and promoting upgrades.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Maintaining detailed sales product knowledge and competitive information.
• Fostering a fun, competitive environment and connecting products to customers' lifestyles.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED (Required)

Job description

Xfinity Retail Sales Consultant in Troy, MI is a full-time in-store role with Comcast Xfinity. You will engage customers, demonstrate product features, meet sales targets, help with account questions and billing, and act as a brand ambassador while delivering outstanding service.

The position offers on-site work, competitive hourly pay plus uncapped commissions, and comprehensive benefits starting day one including tuition assistance and a 401(k) plan.