Retail Tech Sales Consultant — Uncapped Commission Potential

Comcast Corporation; Westwood (MA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical Dental Vision coverage

XFINITY courtesy services

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement up to $8,000

Paid Time Off

401K with up to 6% matching

Day-One benefits

Job summary

Comcast Corporation in Westwood, MA, is seeking an enthusiastic Retail Sales Associate to engage customers, explain product features, and deliver outstanding service. You will help customers interpret statements, process payments, and upgrade services while representing the Comcast/Xfinity brand with enthusiasm.

The role emphasizes teamwork, a customer‑first mindset, and a passion for technology. Training is provided, with competitive compensation and uncapped earning potential through

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment!
• We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED (Required)

Job description

Comcast Corporation in Westwood, MA, is seeking an enthusiastic Retail Sales Associate to engage customers, explain product features, and deliver outstanding service. You will help customers interpret statements, process payments, and upgrade services while representing the Comcast/Xfinity brand with enthusiasm.

The role emphasizes teamwork, a customer‑first mindset, and a passion for technology. Training is provided, with competitive compensation and uncapped earning potential through