Director of POS Engineering — Lead Cloud-Scale Retail Tech

Petco Animal Supplies, Inc.; San Antonio (TX); On-site; USD 180,000 - 260,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Director of Point-of-Sale (POS) Engineering to lead the technology powering millions of customer transactions and redefine the modern retail experience.

You will shape the engineering vision, execute the strategy, and drive cloud-enabled, scalable POS platforms across stores and digital channels. You will partner with product leaders, champion modern practices, and oversee cross-functional teams to deliver secure, high-performing solutions at scale.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering or related fields.
• 12+ years of IT and business industry work experience in managing multiple, large, cross-functional teams or projects.
• Proven experience leading engineering teams responsible for enterprise Point of Sale (POS) platforms.
• Experience delivering large-scale, highly available retail or commerce technology initiatives.
• Strong understanding of omnichannel retail architecture and customer commerce experiences.
• Experience with payment processing, payment gateways, loyalty platforms, and PCI compliance principles.
• Experience partnering with Product Management to define roadmaps and prioritize engineering investments.
• Demonstrated success leading geographically distributed engineering teams across onshore, offshore, and nearshore delivery models.
• Strong executive presence with experience influencing Directors, Vice Presidents, and senior business leaders.

Responsibilities

• Define and execute the long-term engineering strategy and technical roadmap for Petco's Point of Sale ecosystem.
• Drive modernization initiatives across POS applications, commerce services, and supporting retail systems.
• Lead the architecture and delivery of scalable, resilient, cloud-enabled solutions that support thousands of stores and millions of customer interactions.
• Partner with Product leaders to translate business strategy into innovative technical solutions that improve customer and associate experiences.
• Champion engineering excellence through modern software development practices, automation, observability, and continuous delivery.
• Oversee ongoing platform enhancements while balancing innovation, stability, security, and operational excellence.
• Provide technical leadership for complex enterprise initiatives involving multiple systems and business stakeholders.
• Identify technology opportunities that improve speed, reliability, scalability, and the overall retail experience.
• Lead and develop distributed engineering teams while fostering a collaborative, high-performing engineering culture.
• Communicate technology strategy, priorities, and execution updates to Directors, Vice Presidents, and other senior business leaders.

Skills

Leadership

Cross-functional collaboration

Strategic thinking

Executive communication

Education

Bachelor’s or Master’s in CS/IS/Engineering

Tools

Java

Spring Boot

Microservices

GraphQL

Kafka

AWS

Linux/Windows

Job description

Petco Animal Supplies, Inc. is seeking a Director of Point-of-Sale (POS) Engineering to lead the technology powering millions of customer transactions and redefine the modern retail experience.

You will shape the engineering vision, execute the strategy, and drive cloud-enabled, scalable POS platforms across stores and digital channels. You will partner with product leaders, champion modern practices, and oversee cross-functional teams to deliver secure, high-performing solutions at scale.