Retail Tech & Customer Support Specialist

Comcast Technology Solutions; Naples, Northern (FL, KY); Hybrid; USD 33,000 - 35,000; Full time

Job summary

Comcast Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role acts as a go-to technical and operational resource, helping to maintain a clean and efficient store environment and provide exceptional customer support for Comcast products and services.

The position requires 0-2 years of experience, High School Diploma or GED, and a willingness to work nights and weekends as needed.

Qualifications

• High School Diploma or GED required.
• 0-2 years of relevant work experience.
• Excellent communication and customer service skills.

Responsibilities

• Assist store team with mobile activation, education and troubleshooting.
• Maintain a clean, accessible store environment and assist with inventory and cycle counts.
• Provide exceptional customer support and direct customers to sales consultants.

Skills

Communication

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role acts as a go-to technical and operational resource, helping to maintain a clean and efficient store environment and provide exceptional customer support for Comcast products and services.

The position requires 0-2 years of experience, High School Diploma or GED, and a willingness to work nights and weekends as needed.